7 Tips for Choosing the Right Water Damage Company

When you search for “water damage company near me” you’ll likely face an overwhelming number of hits. However, some repair companies offering water damage restoration in Columbia, MO, work more efficiently than others. Identifying a good organization with high-quality water damage restoration services can be tedious.

Instead of randomly picking one, employ the following tips to choose a good service provider. Ask yourself these questions during your search, and you might just find the perfect match.

#1. How Much Experience Do They Have?

Seasoned contractors can fix various water damage issues and often have more tricks of the trade up their sleeves than newcomers. They can identify problems and repair them faster than less experienced technicians. Those who have been in the area longer also tend to know local water conditions and how to resolve structural damage accordingly.

To save time and money, try working with a company in operation for many years. If you want to give newer companies a chance, someone on the contracting team should have extensive experience. 

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#2. Are They Licensed and Insured?

In Missouri, contractors generally don’t need a state-issued license, though many city governments require them. If a contractor has a license but hasn’t registered their business with the state, they cannot work on your property legally. You cannot receive compensation for piping repair or damage caused by unlicensed or unregistered workers.

Also, confirm that they have insurance. A contractor with an active policy can hold their employer responsible for accidents instead of you. Request proof of coverage rather than accepting the company at their word so you can check whether the policy is current.

#3. What Kind of Training Have They Received?

Technicians with thorough training—and certification as proof—often produce the most reliable results. You can generally trust companies with certificates from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in light of their high quality standards.

If everyone in the company has up-to-date evidence of training, you can rest easy knowing they’ll do a professional job. Whatever contractor you choose, it’s within your rights to request that they only send employees with IICRC certification.

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#4. What Kind of Guarantees Do They Offer?

Many water damage company contracts give a general “satisfaction guarantee,” meaning the workers will continue your repair project until you’re satisfied. You should check with the companies you view to determine whether they provide guaranteed services or results. 

Watch out for companies that promise too much. For example, no company can say, “We guarantee you won’t experience any mold after our water removal process.” If they make overreaching promises you’re not sure they can keep, search for a contractor that sets more reasonable expectations. This ensures that they know exactly what a water damage remediation company does and how to tackle issues effectively.

#5. What Kind of Services Can I Get With Them?

You might not only be searching for water removal care after a storm or internal flooding. For example, you may need fire damage services if the water caused an electrical surge that sparked a fire.

Some companies deliver general disaster care, helping Missouri property owners combat internal property damage. Some also offer full-service restorations, repairing exteriors and roofs while providing access to helpful resources. If you have home insurance, their reports can help you receive monetary assistance to replace indoor items.

#6. What Do Their Reviews Say?

Fake or misleading reviews are more common than ever online, so don’t trust every review you see. Avoid reviews that sound generic and provide no details about the actual project. Also, be skeptical if they use incorrect names for the company or employees. 

Detailed positive or negative service reports are more likely to be genuine. If you can speak with a previous client in person, even better! Ask questions, like whether they would recommend the service or who was the most professional person they spoke with.

#7. Are They Available To Help at Your Property?

Some companies may bite off more than they can chew, booking too many appointments and leaving customers waiting. You may want to find a water repair company that offers 24/7 emergency services since they often schedule throughout the day. If the company tries to put you on a waitlist, check for a more immediate response from another.

Water damage can worsen with time, so it’s better if they can respond faster.

When Should You Look for a Water Damage Repair Company?

There’s no time like the present when looking for a good water damage company to handle your property’s repairs. You don’t want to scramble for the phone and find a company when an emergency strikes.

ABC Environmental Contracting Services in Columbia has reliably provided damage repair services to Columbia, MO, for over 20 years. They also assist with fire repairs, biohazard cleanup, and more. 

Call (573) 928-2668 to find out whether ABC Environmental Contracting Services is the right company for you.